FAQs

WHERE DO YOU SHIP FROM?
We partner with suppliers from around the world, to offer you guys high-quality products while keeping prices affordable. Orders might also arrived in multiple packages in order to keep shipping cost low. 

HOW LONG DOES SHIPPING TAKES?
Our suppliers typically ship items within one to five days, from that point on it take between 14 to 20 days for items to arrive.
TRACKING NUMBER PROVIDED?
YES! tracking number will be provided so that you can track your order anytime you want from the "TRACK YOUR ORDER" TAB.
HOW ABOUT REFUND & RETURN?
If you have any problems with your purchase, email us with your order number and we will sort things out for you. 
Our return policy offers a generous 30-day window for returns. Items must be unused and in their original packaging. Please provide proof of purchase for a hassle-free return process.
Please email us at info@satinylust.com. 
Your satisfaction is important to us, we are more than happy to work something out for our customers!
I NEED HELP WITH MY PURCHASE
You are welcome to drop us an email at info@satinylust.com 
We will respond within 24 hours.